Our Success Story from Customers

We operate in the highly regulated life sciences industry, where patient safety, supply-chain visibility, product integrity, and timely delivery are critical. The increasing complexity of personalized therapies and global clinical trials created a need for more connected, transparent, and scalable processes.

Cell and gene therapies introduce supply-chain requirements that differ significantly from those of traditional pharmaceutical products. Each therapy may be produced for an individual patient, requiring precise coordination among healthcare providers, collection centers, manufacturing facilities, laboratories, logistics providers, and treatment centers. 

We implemented SAP Cell and Gene Therapy Orchestration (SAP CGTO) and SAP Intelligent Clinical Supply Management (SAP ICSM), with IMC Consulting serving as the implementation partner. The solutions provide a digital foundation for orchestrating personalized treatment journeys and managing clinical-trial supplies—from planning and demand forecasting through manufacturing, distribution, and reconciliation.

We being a global industrial engineering and manufacturing company needed to modernize our enterprise systems, standardize processes across business units, and improve visibility from engineering and procurement through production, delivery, and financial reporting.

We selected SAP Cloud ERP—powered by SAP S/4HANA Cloud—as its digital core, with IMC Consulting serving as the implementation partner.

IMC Consulting implemented an integrated cloud ERP platform covering finance, sales, sourcing and procurement, inventory, manufacturing, and supply-chain operations. The solution established a single source of business information and enabled more consistent, data-driven operations across the organization.

By implementing SAP Cloud ERP with IMC Consulting as implementation partner, we transformed a fragmented technology landscape into a connected digital operating platform.

The solution integrates engineering, manufacturing, procurement, sales, logistics, and finance, giving employees a reliable view of business performance. We can now plan more effectively, control complex manufacturing operations, improve project profitability, and respond more quickly to customer and market requirements.

We operate through multiple business units and sales organizations worldwide. To improve opportunity management, sales performance, and pipeline visibility,  we selected SAP Cloud for Customer (SAP C4C) as its global sales platform.

IMC Consulting implemented SAP C4C for us, establishing a consistent opportunity-management framework across business units and regions. The solution gives sales teams and leadership a consolidated view of the global pipeline.

Working with our global and regional stakeholders, IMC Consulting helped translate business requirements into a common CRM framework. The solution standardized essential sales processes while retaining controlled flexibility for different products, markets, and business units. 

We needed a scalable digital commerce platform that could support its complex product portfolio, diverse business units, and global customer base. A central requirement was the seamless integration of digital commerce with enterprise order-management processes in SAP S/4HANA.

IMC Consulting implemented SAP Commerce Cloud and integrated it with SAP S/4HANA, creating a connected digital ordering experience. Customers and business partners can place and track orders through SAP Commerce Cloud, while SAP S/4HANA manages the downstream order lifecycle.

The integrated solution improves the customer experience, automates order processing, and gives users greater visibility from online order placement through fulfillment.